Trust & Security
April 2, 2025

GCash supports the NPC to boost data privacy protectionandconsumer education

GCash, the country’s leading finance super app, has signed an agreement with the National Privacy Commission (NPC) to enhance data privacy awareness and provide data privacy-related educational resources across the Philippines in support of the Commission’s mandates.

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In line with its mission to provide secure and accessible financial solutions, GCash aims to inform and educate its users on data privacy by utilizing the app’s features to effectively reach more Filipinos.

According to Ren-Ren Reyes, president and CEO of G-Xchange, Inc.,

“This MOA with NPC underscores our commitment to upholding the highest standards of data privacy and security, strengthening the trust and confidence of our users.”

“We look forward to implementing robust measures in increasing awareness on data privacy by providing the tools and knowledge that Filipinos need to make informed decisions in safeguarding their personal information. Through public-private collaborations, we aim to foster a secure digital environment for all,”

said NPC Commissioner Atty. John Henry Naga during the signing of the memorandum of agreement (MOA).

The MOA aims to elevate data privacy education and promote compliance with the Data Privacy Act (DPA). As part of the agreement, GCash will incorporate NPC-provided privacy awareness and educational materials into the app's Privacy Choices feature, allowing its users to learn about the DPA.

To further support the mandates of the NPC, the NPC’s Registration Portal (https://privacy.gov.ph/pips-and-pics/register/) will be integrated and linked to the GCash app. This will be a game-changing compliance feature, enabling seamless registration for entities processing personal data.

The agreement between the NPC and GCash reinforces GCash’s vision of creating a secure digital landscape and promoting financial inclusion. By equipping users with privacy tools and educational resources, the collaboration aims to empower individuals to navigate the digital economy securely and confidently.

Beyond its collaboration with the NPC, GCash is also working with key government agencies such as the Philippine National Police Anti-Cybercrime Group (PNP-ACG), the National Bureau of Investigation (NBI), and the Department of Information and Communications Technology’s Cybercrime Investigation and Coordinating Center (DICT-CICC) to fight online fraud and scams.

These collaborations further strengthen GCash's commitment to creating a secure digital landscape for its users.

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